Frequently Asked Questions
Q1: How to choose the right solar panel?
A1: Tell us your demand, and our technical team will recommend a suitable panel for your specific system requirements.
Q2: What's the difference between Mono and Poly panels?
A2: Monocrystalline panels have higher efficiency as they are made of high-grade silicon. Polycrystalline panels have a simpler manufacturing process and are more cost-effective.
Q3: What is the typical delivery time for orders?
A3: Usually, delivery time is 7 days for samples and approximately 15 days for bulk orders.
Q4: What is the standard warranty for these components?
A4: Generally, the warranty for solar panels is 10 years, with a 25-year linear output power warranty provided for long-term reliability.
Q5: What kind of technical support is available?
A5: We provide professional engineering support. If you encounter any issues during usage, we offer rapid online consultation to resolve problems within a short timeframe.
Q6: Are the controllers compatible with Lithium batteries?
A6: Yes, the controllers support various battery types including Lithium iron phosphate, lithium ternary, and traditional lead-acid batteries.