OEM Support: Customized solutions for orders exceeding 100 units.
Extended Warranty: Standard 5-year warranty, expandable up to 10 years.
Certified Quality: Full support for regional and international certifications.
Technical Support: 24-hour hotline for consultancy and after-sales troubleshooting.
Fast Delivery: Efficient processing with a 15-working-day lead time for container orders.
Frequently Asked Questions
How can I ensure the security of my payment?
We utilize secure transaction systems (STS) to guarantee 100% payment safety for both parties involved in the trade.
What is the procedure for technical support if a failure occurs?
Please provide the PI number, serial number (S/N), and a detailed description of the failure with photos or videos. Our after-sales department will respond within 24 hours with a solution.
What is the MPPT efficiency of your micro inverters?
Our micro inverters feature a high-precision MPPT algorithm with an efficiency rating of over 99%, maximizing energy harvest from solar panels.
Is the product suitable for extreme weather conditions?
Yes, the units are rated IP67 for environmental protection and can operate in an ambient temperature range of -40ºC to 65ºC.
Do you support sample orders for quality testing?
Yes, we support sample orders to allow customers to verify the performance and compatibility of our products before bulk purchasing.
How many micro inverters can be connected in a single branch?
Depending on the specific model (1300W to 2000W), typically 3 to 4 units can be connected per branch for safe and efficient operation.