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Frequently Asked Questions
How to choose the right system?
Please inform us about your energy storage system requirements, the capacity of the PV project installation, the installation scenario, and the arrangement of the components.
What is the delivery time for orders?
The delivery time typically ranges from 7 to 20 days for bulk orders, depending on the specific requirements and destination.
What is the warranty period for the solar system?
Generally, the solar panel has a 25-year warranty, on-grid and hybrid inverters have a 5-year warranty, and off-grid inverters typically come with a 2-year warranty.
What is the MPPT efficiency of these micro inverters?
Our micro inverters feature advanced MPPT technology with a tracking accuracy of greater than 99.5%, ensuring maximum energy harvest from your solar panels.
Are these inverters suitable for harsh environments?
Yes, the products are designed with high protection degrees, including IP-66 and IP-67 ratings, making them resistant to dust and water for outdoor installations.
How can I receive technical support?
We have a professional engineering team that provides support based on your requirements. We offer 24-hour online service to address any issues within 1 hour.